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WALOOS LTD

Privacy policy

Nut Cracker Cove

Effective date: 8 October 2026Policy version: 1App version code: 14

Who we are

WALOOS LTD is the company responsible for Nut Cracker Cove and for this privacy notice. We are registered under company number 17132717. This notice explains what the Android game does with information, how we make decisions about it, and how to contact us. It takes effect on 8 October 2026 and is policy version 1.

This notice applies to the released game rather than to a concept build, test scene or future feature. A statement about what the app does is tied to the version code shown above and the evidence reviewed for that release.

We decide the purposes and means of any personal-data processing described here. A platform or service provider may process limited information for us, but it does not become free to use that information for unrelated purposes on our instructions.

We use plain language so players and Google Play reviewers can compare this notice with the app's behaviour and Data Safety answers. If a release changes those facts, we update this page before or alongside that release.

Apps this policy covers

This policy covers the Android app Nut Cracker Cove, package name games.marlinrivet.nutcrackercove, release version code 14. It also covers visits to waloos.uk where the site links to this notice. The reviewed feature position is no advertising, no user login, no in-app purchases.

The website is included only for visits to the game and policy pages, including ordinary server records needed to deliver and protect those pages. It does not expand the app's Data Safety categories or imply that the game sends browsing information to us.

The app-specific address for this notice is used in its store record. Other games from the company have separate pages because their permissions, services and audiences can differ.

Package names distinguish Android apps even when display names are similar. Players and reviewers can use the package shown here to confirm that this notice belongs to the exact store listing and installed application they are considering.

Information we collect

We do not collect any personal data through our apps. The game may keep progress, preferences or a chosen player name on the device, but that local information is not sent to us. The Data Safety answer for this release is therefore no data collected.

The reviewed Data Safety record says no user data is shared with other companies. The release facts do not claim encryption in transit, so we do not make that claim here.

Support email is separate from app collection. If a player chooses to email us, we receive the address, message and attachments they send. We use that correspondence only to answer the request, keep necessary support records and protect the service.

We distinguish data that leaves a device from information that exists only inside the game. Local settings can still matter to a player, but they are not data collected by our company when neither we nor a service acting for us receives them.

How we use information

We use information only for the reason it was provided: operating requested features, saving game state on the device, answering support, maintaining security, complying with law and investigating a fault. We do not sell personal data. We do not use support messages to build advertising profiles.

Where processing needs consent, the choice is presented before that processing starts and can be withdrawn for the future. Where we rely on legitimate interests, those interests are limited to running, protecting and improving the app without overriding user rights.

We keep access to support information limited to people who need it for support, security, legal compliance or service administration. We do not reuse it merely because it is available.

Legal compliance can require a narrow use that is not part of ordinary gameplay, such as responding to a valid authority request or preserving evidence of abuse. We assess such requests and disclose only what the law requires us to disclose.

We may use aggregated technical observations that no longer identify a person to understand whether a release is stable. We do not combine support correspondence with external profiles, purchase lists or advertising audiences to learn more about a player.

Third-party services and SDKs

Our apps do not include any third-party SDKs. The release inspection supplied for this notice found no advertising, analytics, attribution, login or crash-reporting SDK.

Android and Google Play are distribution platforms rather than hidden app features. Google may process store, download, device and account information under its own terms. Our list focuses on code included in the reviewed game build.

Links that open a browser do not by themselves place the destination's code inside the game. Once a player leaves our app, the destination controls its own page and explains its own processing under the privacy notice shown there.

Data retention and deletion

The app has no account system. Local progress and preferences can be removed through the game's reset control, by clearing the app's storage, or by uninstalling it. The Data Safety record does not claim a separate remote deletion-request feature.

Backups and security logs may take a limited additional period to cycle out. A deletion request does not require us to erase a record that law requires us to keep, but we will explain any applicable exception.

A retention period begins from the event that created the record, such as the last support reply or closure of an investigation. We review records rather than retaining every message indefinitely merely because storage remains available.

Support messages are kept only as long as reasonably needed to answer the issue, maintain a record of the response, meet legal obligations or handle a dispute. We then delete or anonymise them when there is no continuing reason to retain them.

Children

Nut Cracker Cove is intended for players aged 13 and over and is not directed to children under 13. We do not knowingly collect personal data from a child through the game. A parent or guardian can contact [email protected]. The store content note supplied for this release is: PEGI 3; family-friendly puzzle game with cartoon pirate workshop imagery..

We ask parents and guardians to choose apps appropriate for the child and to supervise store and device settings. We will investigate a credible report that information was supplied by a child contrary to this notice.

Permissions

  • android.permission.VIBRATE: provides optional haptic feedback during play.

We read permissions from the reviewed build. Android may describe a permission broadly even when the game uses only a narrow capability. A denied optional permission should affect only the related feature.

A platform update can change how a permission is grouped or displayed without changing our code. We review the final signed artefact and its behaviour, not only the wording shown by one Android version or one device maker.

Permission names come from Android and can remain visible in technical tools even when their use is conditional. We test the user-facing flow and state the purpose here so a broad system label is not mistaken for broader collection.

Your rights

Depending on where you live, UK GDPR and the Data Protection Act 2018 may give you rights to ask whether we hold personal data about you, request access or correction, object to or restrict processing, request deletion, withdraw consent, or complain to a regulator. Some rights depend on the facts and legal basis.

You may also complain to the privacy regulator in your country. Contacting us first can help resolve a concern quickly, but it does not remove the right to approach a regulator directly.

We do not charge for an ordinary privacy request. Applicable law may allow a reasonable response to a request that is clearly unfounded, excessive or repeated, and we will explain the basis before relying on such an exception.

Send a rights request to [email protected]. We may ask for enough information to confirm that the request concerns you, but we will not ask for unrelated identity material. We aim to respond within the period required by applicable law.

Access rights generally concern personal data, not a copy of game software, internal security material or information about another person. If a request covers mixed records, we separate or redact material where required before responding.

International transfers

Our company is based in the United Kingdom. A support message may be handled or stored in another country by an email or hosting provider. When personal data moves internationally, we use safeguards required by applicable law and limit the transfer to what the service needs.

Countries do not all provide the same legal protections. We consider the destination, the provider's commitments, access controls and contractual safeguards before using a service that processes personal data for us.

Our contracts with relevant providers require appropriate confidentiality and security. Where a recognised transfer mechanism is needed, we use the mechanism available under the governing law and keep its suitability under review.

An international transfer is not assumed merely because a company has offices in several countries. We look at where the relevant service processes or permits access to the information used for our account and app operation.

Changes to this policy

We update this policy when the app's processing, permissions, services, audience or legal duties change. The effective date and version number at the top show the current edition.

  • 2026-10-08: First publication for app version code 14.

We keep one current policy at this stable URL. Where law or an operational need requires an older edition to be retained, it is archived separately and clearly marked so it cannot be confused with the current notice.

Contact us

For privacy, support or rights questions, email [email protected]. General company correspondence may be sent to [email protected]. Please identify Nut Cracker Cove and package games.marlinrivet.nutcrackercove so we can route the request correctly.

We may reply from the same company domain or through a support provider acting for us. We will not ask for a one-time password or payment details in order to handle a privacy question or an ordinary technical report.

A useful support request includes the app version, Android version, device model and a short description of what happened. Those details help us investigate without asking for a password, a complete device backup or unrelated personal records.